Terms and Conditions
Orders will be confirmed as soon as payment has been received, by Bizum or bank transfer.
Home deliveries will only be in the city of Barcelona, Wednesday to Friday, from 9.00 to 20.00, and Saturday from 9.00 to 17.00, and will cost 9.50€. They will be made through the company Mensakas. The delivery time may depend on the delivery route for that day.
To facilitate deliveries, it is recommended to provide a phone number of the person who receives the order, so that the delivery person can contact you if any unforeseen event arises.
If, for reasons related to the customer, the delivery cannot be completed and must be rescheduled, shipping costs will be charged again.
In case of cancellation, the money will not be returned, but a voucher will be made for the corresponding amount, for a future purchase:
If the cancellation is made at least 48 hours in advance, the voucher will be for the full amount of the purchase.
Cancellations made less than 48 hours in advance may entail an expense for the client in case of perishable products, such as flowers or fresh fruit.
If the order is already in the process of home delivery, the amount of the product or the shipment will not be refunded.
It is advisable to keep the CrudiBalls in the fridge in a closed container, so they can be kept in perfect condition for 4 weeks.
Caramel CrudiBars can be eaten straight out of the freezer: the chocolate on the outside will be crunchy and the "caramel" on the inside will be smooth and creamy.
CrudiCakes can be kept in the freezer for a period of two months from the day of collection or delivery. To consume them, just take them out of the freezer two hours before serving, or leave them in the fridge the night before.
It is recommended to consume the dessert that contains fresh fruit or flowers on the day of its delivery or collection, as this can guarantee its perfect condition.
CrudiCakes can be kept in the fridge for 5 days.
Allergies and Food Intolerances
Our products are free of eggs, dairy, added sugars, soy, and peanuts.
All the products made by CrudiCakes contain nuts to a greater or lesser extent, so they will not be appropriate for people allergic to nuts.